The pattern is familiar. Things are moving in the right direction; then, suddenly, it feels like we’re taking two steps back. What are we missing? Perhaps, in error, we avoid aspects of the transaction that gets us into trouble (again and again).

We wander around in a fog of unknowing. We depend on a connected web of experts and the technology created to keep our world going. Even ancient tribal societies had specialists—shamans, flint knappers, etc. This lecture addresses the truth about our knowledge and how we often over-estimate our personal knowledge – that our reliance on the knowledge of other people easily goes unnoticed (and untapped).